The website edibleswitzerland.com (hereinafter the Site) is a site of Jennifer Burke, Independent freelancer, Chemin du Caro 12, 1615 Bossonnens (CHE-357.015.058).
This site is open to all users of the Internet network and its offer is only accessible by this route. These General Conditions of Sale (hereinafter GTC) apply to all purchases of products or services of EdibleSwitzerland.
- General terms of service
- Subscription services
- Tours / events / experiences
- Cancellation & refund policy for scheduled tours / experiences
GENERAL TERMS OF SERVICE
Definition And Acceptances
These terms and conditions are subject to Swiss law and the Swiss standards in force. By the sole fact of validating your order on this Site, you declare to have read, understood and accepted without reservation the terms of these terms and conditions.
EdibleSwitzerland reserves the right to modify these terms & conditions without notice, it being understood that the modifications do not apply retroactively to orders already placed.
Privacy Policy
Please refer to our Privacy Policy, for information about how we collect, use and disclose information about you.
Prices
All prices are in Swiss francs.
Payments for products/events/tours/experiences
We accept payments by TWINT and credit cards through eCommerce on this website. We can send invoices according to the participants preferences and accept payment by IBAN.
Eligibility
EdibleSwitzerland’s products, services & experiences are intended for adults. Due to the length of the event, the family-style service, and out of respect for all of our guests, participants must be 18 years of age to participate. Additionally, participants may not bring animals of any sort.
The Services are not targeted toward or intended for use by anyone under the age of 18. By using the Services, you represent and warrant that you (a) are 18 years of age or older, (b) are a legal resident of Switzerland and have full power and authority to enter into these Terms and in so doing will not violate any other agreement to which you are a party.
Registration, Account and Communication Preferences.
In order to access and use certain areas of the Services, you will need to register for an account on EdibleSwitzerland.com. By creating an account, you agree to (a) provide accurate, current and complete account information, (b) maintain and promptly update from time to time as necessary your account information, (c) maintain the security of your password and accept all risks of unauthorized access to your account and the information you provide to us, and (d) immediately notify us if you discover or otherwise suspect any security breaches related to the Services or your account.
By creating an EdibleSwitzerland account, you also consent to receive electronic communications from edibleswitzerland.com. These communications may include notices about your account (e.g., payment authorizations, password changes and other transactional information) and are part of your relationship with us.
We may also send you promotional communications via email, including, but not limited to: newsletters, special offers, surveys and other news and information we think will be of interest to you. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided in each email.
SUBSCRIPTION SERVICES
SUBSCRIPTION PRODUCTS. We have products made available for purchase through the subscription services.
PLANS. EdibleSwitzerland offers a subscription plans for the recurring delivery of our Products (each purchase of any such plan, a “Subscription”) and may offer recurring or one-time Products for sale. Our product offerings and available subscription plans are described on our website as applicable, at the time of purchase, and are subject to change at any time prior to shipment.
AUTOMATIC RENEWAL OF SUBSCRIPTION
WHEN YOU PURCHASE A MONTHLY SUBSCRIPTION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT (A) EDIBLE SWITZERLAND (OR OUR THIRD PARTY PAYMENT PROCESSOR(S)) IS AUTHORIZED TO CHARGE YOU ON A MONTHLY BASIS FOR THE PRICE OF YOUR CHOSEN SUBSCRIPTION (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES SET FORTH DURING THE PURCHASE PROCESS) FOR AS LONG AS YOUR SUBSCRIPTION CONTINUES,
AND (B) YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL IT OR WE SUSPEND OR TERMINATE THE SUBSCRIPTION. THE MONTHLY RECURRING CHARGES FOR YOUR SUBSCRIPTION WILL BE SET FORTH DURING THE PURCHASE PROCESS (“PAYMENT”). THE AMOUNT YOU ARE CHARGED MAY VARY DEPENDING ON THE PREFERENCES YOU SELECT, AND WE MAY ADJUST SUCH RECURRING CHARGES FROM TIME TO TIME IN ACCORDANCE WITH THESE TERMS.
GIFTS. You may have the ability to purchase: (i) gift boxes, (ii) gift cards, and (iii) recurring monthly subscriptions for other people. Gifts are not refundable or redeemable for cash. Gifts must be redeemed for purchases through the Services in accordance with our procedures for redemption, which may require the recipient to create their own account and agree to these Terms in order to redeem the Gift. GIFTS THAT ARE MONTHLY SUBSCRIPTIONS ARE SUBJECT TO THE AUTO RENEWAL TERMS AND THE CANCELLATION POLICY.
Shipping and handling of monthly subscriptions
You agree to pay any shipping and handling charges shown at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. Generally, shipping is handled by a third party courier. You agree that you will not obtain, or direct shipment of, a Product for export.
You can also choose to pick up your products at an agreed place of distribution (either the vendor’s address or the business address of EdibleSwitzerland.)
Cancellation of subscription policy
You may cancel your monthly subscription at any time prior to the next date of billing (bill date) by accessing your account and controlling your payments. The cancellation request will be processed for the next scheduled billing date. You are responsible for all charges (including applicable taxes) incurred with respect to any order processed prior to the cancellation of your subscription.
TOURS / EVENTS / EXPERIENCES
By purchasing a ticket to an experience or hosted in full or in part by EdibleSwitzerland, you indicate that you have read, understood and accepted these conditions. You must voluntarily agree to the following terms and conditions of purchase. If you do not agree to these terms, please do not purchase a ticket.
These terms of purchase are between you, the purchaser and the purchaser’s guests (together “you” or “the Participant”) and the hosts (together “we” or “us” and includes any partners, affiliates, and crew and Jennifer Burke of EdibleSwitzerland).
Weather
Normally, all EdibleSwitzerland events proceed rain or shine. In the event of rain, EdibleSwitzerland will arrange for shelter for the event or an alternative location. However, certain events will be postponed in case of weather conditions. It will be clearly stated on the tour/event/experience page what the alternative plan is.
Force Majeure
Any delay in whole or in part in the event caused by the occurrence of any fire, flood, earthquake, elements of nature or acts of God, pandemic or widespread illness, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, or any other similar cause beyond the reasonable control of EdibleSwitzerland shall be excused and not considered a breach of this Agreement, nor shall it entitle the Participant a refund on the purchase amount. Each situation will be considered accordingly and EdibleSwitzerland will attempt to do the right thing.
Refunds of dining events or special one-off experiences
Due to the nature of dining events or special one-off experiences, no refunds or credits will be given if the Participant is unable to attend. However, tickets can be transferred to someone else. Please contact us with the new guest’s information at least 24 hours prior to the event, or tell the guests using your reservation to give your name at arrival.
Our Foodies Facebook group is a good place to post tickets if you cannot attend an event. People often go there looking to buy or sell last minute seats. It is important to note that transferring funds for your tickets is your responsibility.
In the case of an event being postponed due to circumstances beyond our control, EdibleSwitzerland will reschedule said event and all purchases will be honoured for the rescheduled future event date. No monetary refunds will be issued. If a guest is unable to attend the rescheduled event, EdibleSwitzerland will issue a credit for the original purchase amount, for the guest to use toward another event of their choice.
Attire, Clothing
No refunds or accommodations will be provided as a result of improper attire worn by the Participant. Events take place on all sorts of natural terrain and in the fields of working farms and vineyards, so please wear proper attire and appropriate shoes. Please dress accordingly and remember to wear appropriate shoes. We recommend a jacket and/or blanket as it often gets cool in the evening.
Important notes:
Tours can be modified based on the capabilities and desires of the participants.
Additional wine tastings depend on the availability of winemakers.
You must be able to walk a minimum 5 km over the course of the day.
Must be 16 years or older to taste wine.
Please be on time for departure.
Payment and payment schedule:
50%-100% of the total is due to secure the date
The deposit is 100% refundable up until 2 days before the experience
The remaining sum can be paid until the departure. ( I will send two separate invoices. )
Refund and cancellation policy for tours, experiences, and activities
Once an experience is purchased, they are binding. Due to the attention and organization that goes into each tour, event, or experience, please take careful note of our cancellation policies:
Cancellations must be communicated no less than 24 hours before the scheduled departure time to request a refund.
If you cancel at least 2 days (48 hours) in advance of the scheduled departure, there is no cancellation fee. We will refund your deposit, minus the gateway (credit card) processing fee ( approx 3%) and any commission fees if you have booked through a partner site.
If you cancel during the last 48 hours (2 days) in advance of the scheduled departure, there is a 25% cancellation fee, plus the gateway processing fee and any commission fees if you have booked through a partner site.
If you cancel the day of the scheduled departure or are a no-show, the tour is non-refundable. I need to charge 100% of the tour price as I have already made the reservations and have bought what is required for your tour.
Limited License
EdibleSwitzerland reserves the right to refuse admission to or eject any Participant whose conduct is deemed to be disorderly, or any Participant who fails to comply with the terms and conditions herein.
Media License
The Participant consents to EdibleSwitzerland’s commercial, journalistic and internal use of any media image, audio or visual, taken by, on behalf of, or for the use of EdibleSwitzerland and its partners during your participation in the event.
Assumption of Risk
By purchasing an event ticket, the Participant chooses to voluntarily participate with the full knowledge that the activity may be hazardous to your person or property, as well as the person and property of others. By participating in the event, the Participant represents and warrants that s/he knows of no medical or physical reason why s/he should not participate in the activities.
Release and Waiver
YOU ASSUME ALL RISK AND DANGER INCIDENTAL TO THE EVENT WHETHER OCCURRING PRIOR TO, DURING, OR AFTER SAID EVENT. EACH PARTICIPANT KNOWINGLY AND VOLUNTARILY RELEASES, WAIVES, DISCHARGES AND RELINQUISHES EDIBLESWITZERLAND’S PARTNERS, OFFICERS, MANAGERS, AGENTS, EMPLOYEES, AND VOLUNTEERS (COLLECTIVELY “THE RELEASEES”) FROM ANY AND ALL LIABILITY, CLAIMS AND DEMANDS, INJURIES (INCLUDING DEATH), ILLNESS, PROPERTY LOSS OR DAMAGES INCLUDING LEGAL FEES, COSTS, MEDICAL EXPENSES AND EXPENSES OF ANY KIND OR NATURE WHICH ARISE FROM OR RELATE TO PARTICIPANT’S TIME AND ACTIVITIES AT THE EVENT AS A RESULT OF THE SOLE, JOINT, OR CONCURRENT NEGLIGENCE OR STRICT LIABILITY OF RELEASEES. Read the full waiver here.
Limitation of Liability
EDIBLESWITZERLAND SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, PERSONAL INJURY, OR PROPERTY DAMAGE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Indemnification
You agree to defend, indemnify, and hold harmless EdibleSwitzerland (the RELEASEES) from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses including but not limited to attorney’s fees arising from any loss, injury or other damage resulting from your negligence or act resulting in harm to another patron attending the event.
Jurisdiction
You agree to submit to the exclusive jurisdiction of any state or federal court located in Switzerland and waive any jurisdictional, venue or inconvenient forum objections to such courts.
Contact us
Please feel free to contact me with any further comments or inquiries: